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Service agreement

Terms of Service

By purchasing any of the Nutrición Energética access plans, you accept the terms set out herein. Please read them carefully before purchasing.

1. Who provides the service

The service is provided by Nutrición Energética y Salud, S.L. (Tax ID No. B65410813, C/ Muntaner 438, 3.º 1.ª, 08006 Barcelona), a Spanish company responsible for the editorial content and for billing. The full details are set out in the legal notice.

2. Access plans

The platform offers three independent purchase plans:

  • Lifetime access: a one-off payment granting full and permanent access to the recipe collection.
  • Individual recipe purchase: a one-off payment granting permanent access to a single video recipe, with no need to create a subscription account (guest checkout).
  • Patient access: intended for patients of the clinic. A courtesy code grants free access for a period (see clause 9); once that period ends, the patient may voluntarily purchase the continuation of access at EUR 5 + VAT per month (see clause 7). The code on its own does not give rise to any charge.

3. What is included in lifetime access

  • Lifetime access to the 119 video recipes in the recipe collection, in full, streamed via Vimeo.
  • Access to the 14 editorial packs by ailment and objective.
  • Access to the 4 traditional preparations (kuzu tea, alkalizing teas, bancha and lotus root, cereal teas, and shiitake). These are traditional culinary recipes with no attribution of curative properties; please consult the medical disclaimer before using them.
  • Subsequent updates to the catalogue, if any, at no additional cost.

4. Access licence (nature of the right you acquire)

Under any of the plans, the purchase does not transfer ownership of the videos or of the recipe collection. Title and all intellectual property rights in the video recipes, the editorial packs, and the other content remain at all times with Nutrición Energética y Salud, S.L. and/or with Dr. Jorge Pérez-Calvo Soler, as applicable.

What you acquire is a personal, non-exclusive, non-transferable, and non-sublicensable licence to access and view content by streaming, for private and non-commercial use, in accordance with Article 43.1 of the consolidated text of the Intellectual Property Act (Royal Legislative Decree 1/1996). In particular, the following are prohibited:

  • Downloading, storing, or retaining copies of the videos, except for the transient technical storage (caching) automatically performed by the player itself in order to enable playback.
  • Copying, reproducing, redistributing, communicating to the public, making available, transforming, or creating derivative works from the content.
  • Using the content to train, instruct, or deliver sessions to third parties, or for any commercial or professional purpose.

Breach of the terms of this licence entitles the company to suspend or revoke access, without prejudice to any applicable legal action.

5. Price and method of payment

Lifetime access: a one-off payment of EUR 149 + VAT. Individual recipe purchase: a one-off payment of EUR 9 + VAT per recipe. Patient access: a recurring fee of EUR 5 + VAT per month. Applicable VAT is calculated and added at the time of payment based on the buyer's country, handled by Stripe Tax.

Payment is processed through Stripe Payments Europe, Ltd.. Your card details do not pass through our servers at any time. We accept card payments and the methods that Stripe offers in your region (Apple Pay, Google Pay, etc.).

6. Individual recipe purchase (EUR 9 + VAT)

You may purchase a specific video recipe independently, by means of a one-off payment of EUR 9 + VAT and with no need to create a subscription account (guest checkout). Access is linked to the email address you provide at purchase and is permanent for that specific recipe.

This purchase grants the same access licence described in clause 4 (personal, non-exclusive, non-transferable, by streaming, and for private use), limited to the recipe purchased. Title to the content remains with Nutrición Energética y Salud, S.L. and/or Dr. Jorge Pérez-Calvo Soler.

7. Patient access (EUR 5 + VAT per month)

Patient access begins with a courtesy code that grants a period of free access (clause 9). Before that period ends, the patient may voluntarily purchase the continuation of access. That continuation does constitute a continuing contract of indefinite duration: it renews automatically each month through the charging of the EUR 5 + VAT fee, until you decide to cancel it. No charge is made during the free period, and nothing is charged unless you expressly purchase the continuation. The access licence (clause 4) is maintained for as long as the contract is active and payments are up to date.

You may cancel the renewal at any time, with a single click, from your customer portal, with no penalty or minimum commitment period. Cancellation takes effect at the end of the monthly period already paid for; you will retain access until that date, and no further charges will be made.

In accordance with the consumer and user protection rules (TRLGDCU) applicable to distance continuing contracts, cancellation of the renewal is available through the same means and with the same ease as that with which access was purchased.

8. Term, renewal, and cancellation

  • Lifetime access and individual recipe purchase: these are one-off payments. There are no automatic renewals or further charges after the initial payment, there is no subscription to cancel, and there is no minimum commitment period.
  • Patient access: this is a recurring monthly contract. It renews automatically each month and you may cancel it with one click from your customer portal (see clause 7); there is no minimum commitment period.

9. Courtesy codes

Dr. Pérez-Calvo's clinic occasionally issues courtesy codes with three levels of validity: 3 months, 6 months, or permanent access (lifetime). These codes are single-use, are non-transferable, and are redeemed at /canjear/. Their validity applies from the redemption date and does not stack with an active Stripe period: the system takes the later of the two end dates.

10. Right of withdrawal and refunds

Statutory withdrawal. As a general rule, digital content supplied by streaming is excluded from the right of withdrawal once playback of the content begins with your prior and express consent and with your acknowledgement that, in doing so,

Refund policy. Beyond the statutory right of withdrawal described above, there is no additional commercial money-back guarantee: as digital content with immediate access, the purchase is final once access to the content has begun. If you believe there has been an error with your purchase (duplicate charge, incorrect amount), write to [email protected] stating the email used for the purchase and we will review it.

11. Uso aceptable

Tu acceso es personal. No está permitido:

  • Compartir credenciales con terceros.
  • Descargar sistemáticamente o re-publicar los vídeos en cualquier canal externo.
  • Acceder de forma automatizada (scraping, bots) o suplantar la identidad de otro usuario.

El incumplimiento puede dar lugar a la suspensión inmediata de la cuenta sin derecho a reembolso del periodo en curso.

12. Cambios en estas condiciones

Podemos actualizar estas condiciones por motivos legales, técnicos o de negocio. Te avisaremos por email con al menos 15 días de antelación cuando el cambio sea sustancial.

13. Resolución de conflictos y fuero aplicable

Cualquier controversia se intentará resolver primero por contacto directo con [email protected].

Consumidores. Si actúas como persona consumidora, será competente el fuero legal imperativo que la normativa de consumo establece a tu favor, que con carácter general es el del domicilio del consumidor (artículo 90.2 del TRLGDCU y normativa procesal aplicable). Cualquier cláusula de sumisión expresa a otros tribunales no te resulta oponible. Además, puedes acudir a la plataforma de resolución de litigios en línea de la Comisión Europea: https://ec.europa.eu/consumers/odr.

Relaciones no-consumidor. Únicamente en las relaciones entre profesionales o empresas (no consumidores), y conforme a la cláusula decimotercera del contrato de explotación firmado el 17 de mayo de 2026 entre Nutrición Energética y Salud, S.L. y el responsable técnico, las partes se someten expresamente a los Juzgados y Tribunales de la ciudad de Barcelona.

Last updated: 31 de mayo de 2026.